Warranty
Terms of i-Choose
Statement
of Warranty
i-Choose warrants products
to be free from defects in material and
workmanship during warranty period. If the
product proves to be defective in material
or workmanship during the warranty period,
i-Choose will, at its sole
option, repair or replace the product with
a same or similar product depends on stock.
And all products must be sent back to i-Choose in Hong Kong for warranty.
Warranty
duration
Warranty
duration |
Type
of Item
|
Warranty
Period |
Door
Pickup for Fixation
|
Postage
Coverage |
Mobile
Phone
|
1
Year |
NO |
Buyer
pay the shipping to send it back to
us. We pay the shipping to return to
buyer. |
Digital
Camera
|
1
Year |
NO |
Buyer
pay the shipping to send it back to
us. We pay the shipping to return to
buyer. |
Lens,
Light Meter & Flash Light
|
1
Year |
NO |
Buyer
pay the shipping to send it back to
us. We pay the shipping to return to
buyer. |
PDA
& MP3 & Sound Card
|
1
Year |
NO |
Buyer
pay the shipping to send it back to
us. We pay the shipping to return to
buyer. |
Mobile
Phone Accessories
|
30
Days |
NO |
NO |
PDA
Accessories
|
30
Days |
NO |
NO |
DC
Accessories
|
30
Days |
NO |
NO |
Photography
Accessories
|
NO |
NO |
NO |
Perfumes
& Cosmetics
|
n/a |
NO |
NO |
| DVD
Player |
1
Year |
NO |
Buyer
pay the shipping to send it back to
us. We pay the shipping to return to
buyer. |
| Game
Consoles |
1
Year |
NO |
Buyer
pay the shipping to send it back to
us. We pay the shipping to return to
buyer. |
| Memory
Cards |
n/a |
NO |
NO |
| Eyewear |
1
Year |
NO |
Buyer
pay the shipping to send it back to
us. We pay the shipping to return to
buyer. |
| Bluetooth |
1
Year |
NO |
Buyer
pay the shipping to send it back to
us. We pay the shipping to return to
buyer. |
**Notes:
- Warranty
service provided by i-Choose
varies according to their categories
- For
items that have international manufacturerˇ¦s
warranty, customer is required to reach
the manufacturer service centre locally
first, and he is required to contact
us for any problems with the item or
the warranty service.
- If
customer wants to use the Door Pickup
for Fixation service, please contact
i-Choose first for arrangement.
Who
the warranty protects
This warranty is valid for the original
consumer purchaser only.
What
the warranty does not cover
Any product, which the serial number has
been defaced, modified or removed.
Damage,
deterioration or malfunction resulting from:
-
Accident,
misuse, neglect, fire, water, lightning,
or other acts of nature, unauthorized
product modification, or failure to
follow instructions supplied with
the product.
-
Repair
or attempted repair by anyone not
authorized by i-Choose.
-
Any
damage of the product due to shipment.
-
Removal
or installation of the product.
-
Causes
external to the product, such as electric
power fluctuations or failure.
-
Use
of supplies or parts not meeting the
product's specifications.
-
Normal
wear and tear.
-
Any
other cause, which does not relate
to a product defect.
-
Removal,
installation and set-up service charges
by any third party.
How
to get service
For information on obtaining warranty service,
call i-Choose directly at the following
number: +852 2325 1867, email
or send an enquiry on i-Choose web site.
To
obtain warranty service, you will be required
to provide
-
A
copy of the warranty card provided
by i-Choose with your
name (only for DC, DV, MP3, Mobile
Phones, PDA, Sound Card, Lens, Flash
Light)
-
A
description of the problem
A
technical support representative will determine
if your problem is covered under this warranty
agreement. If the problem is covered, you
will be contacted with specific instructions
regarding how the product must be returned
for repair or replacement.
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